Payment methods
Payment methods
The following secure and convenient payment methods are available in our online shop:
• Credit card (VISA, MasterCard, American Express)
• PayPal
• Klarna (instant bank transfer, purchase on account, installment purchase)
• Apple Pay
• Google Pay
• Shop Pay
• UnionPay
All payments are processed via encrypted connections and meet the highest security standards.
Refunds:
In the event of a return or cancellation, the refund will be issued via the original payment method. Processing time is typically 3–7 business days, depending on the payment provider.
Buyer protection & security:
Payments via Klarna, PayPal, and credit card offer you comprehensive buyer protection. This means that if you experience problems with your order, you can request a refund directly through the payment provider – quickly, easily, and securely.
If you have any questions about your payment or refund, you can contact us at any time at info@imanelle.com .